What is a Payment Provider?
Firstly it is important to know that there is a difference between a Payment Provider and a Payment method.
A Payment provider acts as the crucial middlemen in online and offline transactions, ensuring money safely and securely travels between players and Operators.
They facilitate the flow of funds between your bank account and your casino account, allowing you to make deposits and withdrawals seamlessly.
How does 21.co.uk use Payment Providers?
Once a payment has been initiated by either yourself when it comes to depositing to your game account or by 21.co.uk for withdrawals the payment provider then steps in.
The payment provider receives your encrypted payment information and initiates a multi-step verification process such as checking with your bank or card issuer to ensure sufficient funds and validates your card details. Additional security measures, like 3D Secure (Verified by Visa, Mastercard SecureCode), may also be employed to confirm your identity.
Once approved, the payment provider facilitates the transfer of funds. On occasion there can be some delay in this process when either you have actioned a deposit or we have approved your withdrawal and the funds are not immediately available or credited.
During these times we would like to put your mind at ease and ensure you that your money is secure and safe which you can read more about in the below section of this article.
Is my money secure with the Payment Provider?
Yes! Online gambling is a heavily regulated industry. Payment providers must comply with strict anti-money laundering (AML) and Know Your Customer (KYC) regulations to prevent fraud and ensure responsible gambling.
Find the list of Payment Providers we use below :
- Nuvei
- Adyen
- ApplePay
- GooglePay
- Checkout
- TrueLayer
- PayPal