We love responsible gaming at 21.co.uk and want to make it as easy as possible for you to take control of your gaming in the way that suits you best!
To access the limits on your account:
On Mobile
Tap the profile icon at the top right of the screen, scroll down to the Account section and you will see the Limits button. Once in here, you will see a list of the various limits we offer.
Each limit offered gives the option of daily, weekly, or monthly limits. Just tap on the time period you want and enter a figure.
Through Your Web Browser
Click the Responsible Gaming tab at the top of the screen. You will see a list of the various limits we offer.
Each limit offered gives the option of daily, weekly, or monthly limits. Just tap on the time period you want and enter a figure.
How can I amend my limit?
Limits can be lowered instantly but increasing a limit has a waiting time of 24 hours. After the 24 hours have elapsed you have to go back to the limit section under your profile to confirm that you want the limit changed.
Need some help?
If you want to set or change limits on your account but are unsure how best to go about it, just get in touch with customer support and one of our agents will be happy to guide you through setting them up. Bear in mind support cannot amend or override your limits so make sure to have a good think about which amounts and times will suit you best!